Privacy Policy

This privacy statement covers the web site

If you have concerns or queries regarding this statement, you should first contact

Vitamins Australia's Commitment to Your Privacy

Vitamins Australia acknowledges the relationship with you (customer/user) of this website. We realize and comprehend  that you may be concerned about our collection, use, and disclosure of your personally identifiable information that we use it to get when you continue to use our Web Site. Appropriately, we have framed this Privacy Policy to provide you of the details that we gather from you, and how we collect it then what we do with it after we collect those information. If you have any questions or comments regarding this Privacy Policy, please contact us at:

Email Subscription

All our emails related to marketing has a unsubscribe link. By unsubscribing you will not get any emails related to marketing from us. In order to have our emails more relevant and helpful to you, our servers may receive a confirmation when you open an email from us.

Being Included In and Removed From our Marketing Emails, including Newsletters

Once if you subscribe to our newsletters or if you make a purchase from us or if you have requested to notify you of an items expected arrival and expect to receive other items that are similar or complementary. You will be included in our email mailing list (which include special offers, competitions, new product arrival alerts and other communications related to our services or the products we offer)

Except for that if you communicate with us for any other purpose you will not included in any of our mailing lists. In each marketing email we send it has an unsubscribe option, which will always be clear and easy to locate, and will also include your email address that is subscribed. You may unsubscribe from any mailing list whenever you wish and you will be immediately removed as per your request. You also have the option to email at and you will be unsubscribed by a member of our Customer Service Team if you provide them with the email address that is subscribed.

Shipping and other Service Providers

We employ an external shipping company to satisfy orders and a credit card processing company to bill you for goods and services. These companies will not retain, share, store or use personally identifiable information for any other purposes. These third parties are not allowed from using your personally identifiable information for any other reason.

Links to Other Sites

This Web site includes links to other sites that are not owned or managed by Vitamins Australia. Please be aware that we are not accountable for the privacy practices of such other sites.

We encourage and need you to be aware so when you visit our site read the privacy statements of every other website that is in our website which may gather personally identifiable information.

Access to Personally Identifiable Information

If your personal identifiable information changes , or if you no longer needed our service, you may request to deactivate your web site account by emailing our Customer Service team at or by contact us through telephone.

We will keep your information for as long as your account is active or as needed to offer services for you. If you wish to cancel your account or request, then we no longer use your information to provide you services contact us at We will keep and use your information as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

Contact By Phone:

For queries you can Call our hotline on 1300 361 825 between 9am and 5pm AET, and we are happy and ready with our assistance.

How Vitamins Australia Uses Personal Information Collected Online

We use your personal information only for the effective communication with you and to process your orders without any inconvenience. This communication involves but it is not limited to; emailing you tax invoices, dispatch and tracking information, returns and exchange authorizations, etc. As a sale condition we secure the right to email you special offer promotions that we believe it will be of interest to you. You may, have placed your order once, please let us know that you are not interested in these offers and we will consequently not send these to you. To do this please send this request to In any event, you may, at any time, unsubscribe from any special offer promotions we send you, and your unsubscribe request will be processed immediately. Our research may lead to the publication of aggregate demo graphical data but will not result in the reporting or publication of any personal information provided to us.

How Your Information May Be Shared

Your personal information is managed only as described in this privacy policy we will never sell or rent it for any reason. We may release personal information under the following circumstances:

Where release is required by law (for example, a warrant, court order or subpoena) or regulation or is requested by a government agency;Where our records indicate a company or an individual may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;To appropriate persons, where your communication suggests possible harm to others;If Vitamins Australia is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Computer Tracking and Cookies

This website is set up in a way not to track, collect or distribute personal information not entered by visitors. Our site logs do generate some kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes only for technical support staffs to offer better services to the public and may also be provided to others, but again, the statistics include no personal information and cannot be used to gather such information.

Third Party Tracking

We employ third-party tracking services that use web beacons to track non-personally identifiable information about visitors to our site in the aggregate. The use of web beacons by our web analytics service providers are to help us in better managing the content on our site by informing us what content is effective. In contrast to the cookies, which are stored on a computer user's hard drive, clear gifs are invisibly embedded on Web pages and are about the size of the period at the end of this sentence. We do not tie the information collected by clear gifs to our customers' personally identifiable information.

We use very clear gifs in our emails that are based on HTML to let us know which emails have been opened by recipients. This allows us to gauge the certain communications effectiveness and our marketing campaigns effectiveness.

Changes to this Privacy Notice, Conditions of Use and Notices

Incase If there is any change in our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We hold the right to change or modify this privacy statement at any time, so please review it often. If we make any material modifications to this policy, we will let you know here with notification and via a eminent notice in our homepage prior to the changes put into effect.